Our guarantees

Our guarantee on privacy
Comodo.it is engaged in guaranteeing the privacy of its customers. For this reason, shipping is made using anonymous parcels, on which no writing indicating their content is present, just the name of the receiver and our heading Mercurio Sas.
We don't sell or lend the information on our customers.
We don't give e-mail addresses to third parties.
We use the information we receive only for filling the order.
The customers' information are protected by Italian law n.67596 and you can ask for cancellation at any moment.
Our guarantee on purchases
We fill the orders within 24 hours (unless the items requested are unavailable in stock)
After placing your order, you will automatically receive an e-mail.
Only after your confirmation of the latter, and having checked all the details of the order, we will fill it and send you what you have ordered.
You will always have the possibility to claim the goods, as allowed by Law.
In credit card transactions, we use the SSL system provided by Sella Bank, on whose site you will have access when your credit card details are requested.
Our company will never know your credit card details.
We enclose a bill (printed on recycled paper) in every parcel.

Our guarantee on products
In our catalogue you will find the best known condom brands.
All the items are accompanied with a technical description which will help the customer to find the product wich is best suited to hisher needs.
Besides, you will find less common items, which are however not less important from the quality point of view. We're talking about less famous brands, distributed by companies having less economic power to advertise their products on mass media. This is reflected in lower prices, as it is important to give the customer the widest possibile choice on prices.
For every product we guarantee the highest quality and integrity All the product are checked when delivered by our suppliers in order to gurantee the integrity of packagings. What's more, the expiry date is an essential detail as for condoms. The one on the products we sell is never near the end, to show that we avoid keeping the items in stock for long and offer "brand-new" products.

The customer service
We have made the customer the centre of our work.
Every thing we do is dedicated to himher: information, products, prices, filling the order, speed.
On the other end of the computer line you will always find someone ready to answer your e-mails, accept comments, complaints and, hopefully, compliments!
For any problem, you can contact us at the following web address comodo@comodo.it or call us at our phone number 0039 080 3958115.